Optimizing your kiosk placement is key to boosting customer engagement and streamlining your ordering process. This guide covers best practices, common mistakes to avoid, and how to submit a placement photo for potential discounts.
Proper kiosk placement can significantly improve customer experience, increase order volume, and speed up operations. Use this guide to optimize the location of your INFI kiosk and avoid common pitfalls.
🧭 Ideal Placement Guidelines
To maximize visibility and accessibility, we recommend the following placement distances:
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3–5 feet from the entrance: This ensures customers immediately see the kiosk upon entry without feeling overwhelmed.
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3–5 feet from the cashier: This allows returning customers or those with questions to choose between staff or self-service easily.
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Near high-traffic zones: Position the kiosk near areas with regular customer flow, such as waiting lines or menu boards.
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Allow 3 feet of clearance around the kiosk: This gives users enough space to interact comfortably without blocking traffic.
❌ Common Placement Mistakes to Avoid
Avoid these common issues that can hinder kiosk performance:
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Placing kiosks behind obstacles: Avoid blocking visibility with shelves, pillars, or signage.
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Tucking kiosks into corners: Out-of-the-way locations often result in low engagement.
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Crowding the cashier: Don’t place the kiosk too close to the counter, which can confuse customers or disrupt the line.
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Neglecting power outlets or internet access: Ensure the kiosk is near a stable power source and has a reliable internet connection.
📸 Send Us a Placement Photo for Discounts (If Applicable)
Some INFI promotions may offer discounts for strategic kiosk placement. To qualify:
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Take a clear photo of the kiosk in its current location, showing its surroundings.
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Ensure the photo shows nearby entrances, counters, or traffic flow.
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Email the photo to your Implementation Specialist or Account Manager with your business name and contact info with the Subject line: "Kiosk Placement Photo – [Your Store Name]"
Our team will review and let you know if you're eligible for any active promotions.
💡 Need Help?
If you're unsure where to place your kiosk or want a second opinion, reach out directly our support team at support@infi.us We're happy to provide personalized recommendations based on your floor plan and customer flow.
By optimizing your kiosk placement, you’re setting your store up for better efficiency, happier customers, and more orders. Let’s get your kiosk in the best spot to shine!