How do I change my Order Number Settings on Kiosk?

Order Number Settings define how each kiosk order gets labeled so your team can call out or track orders for both dine-in and to-go customers. You can set these separately for Dine-In and To-go orders in the Merchant Console. This guide walks you through it.

Step-by-step

1. Log in to the Merchant Console.
2. Open your kiosk settings. From the left-hand navigation menu, go to Device & Apps → Kiosk, then select the location you want to edit.
3. Go to the Checkout Flow tab. At the top of the page, select the Checkout Flow tab and scroll to Step 2: Order Number Settings.
4. Choose Dine-In or To-go. Under the Dine-In Orders or To-go Orders card, click Edit to change how that order type is numbered.
5. Select a numbering option. Pick the option that fits your workflow (see the options below), then click Save.

Numbering options

• Random 4 number — A four-digit randomly generated number.
• Pick Number — Requires start and end numbers for table assignment, along with an uploaded image.
• Last 4-digits of the phone number — Uses the last four digits of a customer's phone number (if enabled); otherwise it defaults to Random.
• Increasing numbers — Sequentially increasing numbers.

Tips

• Dine-In and To-go orders are configured separately, so you can use different numbering styles for each.
• Choose Increasing numbers for a simple, predictable call-out order, or Random 4 number to keep numbers from repeating too quickly during busy periods.
• If Pick Number is used, remember to set your start/end range and upload the required image.